| General Manager | Maria Dunning |
mdunning@keeler.com | 518.785.4197 ext. 124 | |
| Sales Manager | Luis Pabon |
lpabon@keeler.com | 518.785.4197 ext. 313 | |
| Pre-owned Manager | Tom Farnan |
tfarnan@keeler.com | 518.785.4197 ext. 332 | |
| Finance & Insurance | Kevin O'Neill |
koneill@keeler.com | 518.785.4197 ext. 350 | |
| Sales Staff | Hank Bottieri |
hbottieri@keeler.com | 518.785.4197 ext. 336 | |
| Bruce Gardner |
bgardner@keeler.com | 518.785.4197 ext. 345 | ||
| Art Knapp |
aknapp@keeler.com | 518.785.4197 ext. 325 | ||
| Joe Marcil |
jmarcil@keeler.com | 518.785.4197 ext. 368 | ||
| Augie Prager | aprager@keeler.com | 518.785.4197 ext. 334 | ||
| Patrick Ryan | pryan@keeler.com | 518.785.4197 ext. 359 | ||
| Jay Seeley | jseeley@keeler.com | 518.785.4197 ext. 355 | ||
| Service Manager | Debbie Locke |
dlocke@keeler.com | 518.785.4197 ext. 362 | |
| Service Advisors | Raffe Chamoun |
rchamoun@keeler.com | 518.785.4197 ext. 365 | |
| Brian Fitzgerald |
bfitzgerald@keeler.com | 518.785.4197 ext. 351 | ||
| Meghan Leach |
mleach@keeler.com | 518.785.4197 ext. 399 | ||
| Jaclyn Owen |
jowen@keeler.com | 518.785.4197 ext. 366 | ||
| Rich Petri |
rpetri@keeler.com | 518.785.4197 ext. 360 | ||
| Parts Manager | John Michaels |
jmichaels@keeler.com | 518.785.4197 ext. 327 | |
| Parts Advisor | Darin Krupski |
dkrupski@keeler.com | 518.785.4197 ext. 382 | |
| Ian O'Connor |
ioconnor@keeler.com | 518.785.4197 ext. 381 | ||
| Brian Tearno |
btearno@keeler.com | 518.785.4197 ext. 348 | ||
| Warren Yarter |
wyarter@keeler.com | 518.785.4197 ext. 383 |
"Salesman Joe was fantastic!"
My salesman Joe Marcil was fantastic! He was patient and took as much time as I needed to familiarize myself with my new BMW. This was the most pleasant experience I have ever had buying a car and Joe was a big factor in that. I absolutely love my X3! Every day I drive it is a thrill for me and I still can't believe I own a BMW.
I would definitely consider buying another car from Keeler Motor Car in the future. !Michele,
"Keeler BMW/MINI Customer Service"
Dear Mr. Michaels,
We wanted to show our appreciation for the excellent customer service you delivered to us on 12-22-09.
THANK YOU JOHN!
We ordered a roof box for our MINI Clubman on 12-18-09 and left our cell as a contact number. Only 4 days later you called to notifiy us the box was ready to pick up. We called back to see if you would be able to install it and you returned our message within 5 minutes and told us to come down with our MINI and you would do the install. We arrived at 1PM and by 1:20PM we were on our way home with our new roof box installed - WOW!
John we have to tell you, this qualifies for outstanding/excellent customer service. Thank you once again for providing this for us.Vera Kasson and Frank Florio,
"Raffe Chamoun - Keeler BMW Service Advisor"
Dear Ms. Dunning:
I recently had service done on my BMW X3.
I am writing, once again, to compliment Raffee Chamoun, and to let you know what a valuable asset he is to Keeler BMW's service department. I have owned many cars over the years and I have never dealt with someone who so consistenly was a pleasure to deal with in every respect. Raffe is always pleasant, knowledgeable, responsive and goes out of his way to make sure that the customer is satisfied. Other in this field would be well advised to follow his lead.
Sincerely,
Jeffrey K. AndersonJeffrey Anderson,
"Sales Consultant Joe Marcil"
I was given absolutely unbelievable superior attention. That's why I buy from Keeler Motor Car Company and Joe Marcil in particular. My husband and I have purchased over four vehicles with Keeler and Joe. I wouldn't even consider shopping elsewhere. The service we have been given over the years has been absolutely outstanding and I will continue to purchase from Keeler. I love my new BMW!!!
Marianne Garrsion,
"Keeler Motor Car - Most Dependable Dealership"
I would have to seriously say that Keeler Motor Car Company is the most professional dealership that I know of. I have been buying cars from them since 1980 and with the exception of one car, all have come from Keeler and have ranged from Honda, Volvo, Jaguar and now BMW. I love the people and most of all the honesty and professionalism.
This is the only dealership I have ever found that I would hold in this regard.Sharon Burstein,
"Sales Consultant Bruce Gardner"
Bruce Gardner was friendly, helpful and knowledgeable about the vehicle. Our two sons have both purchased BMW's from Bruce as well because of he customer service and dedication. It has been a pleassure working with him.
Helen & Bill Koonz,
"Keeler Motor Car really spoils me!"
Keeler has always treated me as if I am their only customer. Their service from start to finish is always perfect. When my car is due for maintenance they pick up and deliver my car to me at work...what a great service! Keeler is outstanding at customer service and really deserves to be recognized for what they do. They really spoil me!
Thank you Keeler for giving 100% in all that you do for your customers. You know the meaning of outstanding customer service!!Kim Comiskey,
1111 Troy-Schenectady Rd.
Keeler BMW, Rte. 7
Latham, NY 12110